SAP HybrisCloud for Customere

A cloud based Omni-channel offering by SAP for sales, customer service, and social CRM

SAP Hybris is a digital experience delivery platform offered by SAP SE. This platform allows businesses to manage commerce, marketing, Sales, Services and Utilities Applications. Companies across many sectors can utilize SAP Hybris to deliver a better experience to their customers. The Hybrisomni-channel commerce solutions help you to better target your customers and offer them delightful experiences across every channel seamlessly.

Features:
  • Bring sales, service, and social engagement in an integrated SaaS CRM system
  • Gain a 360° view of customers to understand their needs in any given moment
  • Use real-time customer analytics and predictive insight to improve interactions across all channel
  • Run your business anywhere, anytime on any device with a mobile-first approach
  • Get up and running quickly and cost-effectively with subscription-based cloud CRM solutions

SAP Cloud for customer is much more complete solution than its earlier versions. It comes with prepackaged integrations to SAP ERP and SAP CRM, Mobile interfaces, strong social features. The entire product can be seen as a combination of a browser based Silverlight UI, Integrated social features of JAM, Set of rich Mobile apps for iOS & Android, SAP HANA for Integration scenarios and BI Reporting. SAP PI can also be a choice for Integration.